Whirlpool - 24-inch Wide Top-Freezer Refrigerator - 11.6 cu. ft.

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2.2 | 37 Reviews

24-inch Wide Top-Freezer Refrigerator - 11.6 cu. ft.

Name: 24-inch Wide Top-Freezer Refrigerator - 11.6 cu. ft.
Brand: Whirlpool
Price: 748.99 USD
Availability: InStock
Rating: 2.2 (37 reviews)

Whirlpool WRT312CZJZ

Available in 4 Color(s)

Black
WRT312CZJB
$698.99

Black Stainless Finish
WRT312CZJV
$798.99

White
WRT312CZJW
$698.99

Fingerprint-resistant Stainless Finish
WRT312CZJZ
$748.99

Features

Meets ADA Standards for Accessible Design
The freezer defrosts only when necessary with adaptive defrost
Easily add ice with optional EZ Connect Icemaker Kit W11424126
Choose the ideal temperature with Electronic Temperature Controls

Quick Specs

Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: Top Freezer
Width: 24.375"
Height: 61.5625"
Depth: 28.375"
Energy Star Rated: Yes
Refrigerator Size: 11.6 (cu. ft.)
Fresh Food Capacity: 8.6 (cu. ft.)
Freezer Capacity: 3 (cu. ft.)
Icemaker: No
Dispenser: No
Counter Depth: No
Sabbath Mode: No
WiFi Connected: No

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Electronic Temperature Controls

Choose the ideal temperature for whatever foods you re storing with convenient, up-front controls.

Freezer Temperature Controls

Keep frozen items ice cold with controls that allow you to adjust the temperature level in the freezer compartment.

Infinity Slide Shelf

Make room for large, high-traffic items with an adjustable shelf that slides back and stops at any point to give you the space you need, even if it s just an inch, so you can fit and find it all.

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Gallon Door Bin

Free up shelf space with a Gallon Door Bin that gives you flexibility when and where you need it.

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ADA Compliant This refrigerator meets the Standards for Accessible Design specified by the Americans with Disabilities Act to provide equal access to all.

Adaptive Defrost Adaptive defrost automatically monitors the freezer environment and runs the cycle only when necessary.

EZ Connect Icemaker Kit This optional icemaker adds convenient, easily accessible ice without having to worry about refilling ice trays.

Electronic Temperature Controls Choose the ideal temperature for whatever foods you re storing with convenient, up-front controls.

Frameless Glass Shelves Store more items on each shelf with wall-to-wall Frameless Glass Shelves in the fridge and freezer, which offer greater storage flexibility.

Freezer Temperature Controls Keep frozen items ice cold with controls that allow you to adjust the temperature level in the freezer compartment.

LED Interior Lighting Keep food looking as good as it tastes. Light is cast inside the refrigerator so food looks like it's supposed to.

Reversible Doors Access food from either direction with doors that can hinge on the right or left.

Infinity Slide Shelf Make room for large, high-traffic items with an adjustable shelf that slides back and stops at any point to give you the space you need, even if it s just an inch, so you can fit and find it all.

Gallon Door Bin Free up shelf space with a Gallon Door Bin that gives you flexibility when and where you need it.

Features

Meets ADA Standards for Accessible Design
The freezer defrosts only when necessary with adaptive defrost
Easily add ice with optional EZ Connect Icemaker Kit W11424126
Choose the ideal temperature with Electronic Temperature Controls
Store more items on each shelf with Frameless Glass Shelves
Keep items ice cold with Freezer Temperature Controls
Keep food looking like it should with LED Interior Lighting
Install the doors on either side to accommodate your space
Get the vertical room you need with the Infinity Slide Shelf
Free up shelf space with a Gallon Door Bin

Certifications
Ada Compliant	ADA Height and Side Reach Compliant
Cee Tier Rating	Not Rated
Energy Rating	310
Prop65	CA
Ul	Yes
Controls
Automatic Defrost	Yes
Control Location	Interior
Control Lockout	No
Cooling Type	Single Evaporator
Door Ajar/open Alarm	No
LCD Touch Screen	No
Max Cool/fast Cool	Yes
Details
Door Opening Direction	Right
Door Style Configuration	Top Mount
Installation Configuration	Freestanding
Refrigeration Configuration	Refrigerator
Refrigerator Type	Top Freezer
Dimensions
Product Height	61.5625
Height To Top of Door Hinge	61.438
Carton Height	62.2
Gross Weight	160.5
Height To Top of Cabinet	60.625
Carton Width	26
Total Refrigerator Capacity Volume	11.6
Product Depth	28.375
Depth With Door Open 90 Degree	49
Depth Excluding Doors	24
Cabinet Width	24
Depth Closed Excluding Handles	28.375
Depth Closed Including Handles	28.375
Dispenser Type	No Dispenser
Carton Depth	30.7
Freezer Capacity Volume	3
Refrigerator Capacity Volume	8.6
Net Weight	155.36
Product Width	24.375
Exterior Details
Base Grille Color	Grey
Cabinet Color	Grey
Cabinet Finish	Textured
Counter Depth	Yes
Door Color	Stainless Finish
Door Finish	Smooth
Door Style	Flat
Handle Color	Silver
Handle Material	Plastic
Handle Type	Pocket Handle
Hidden Hinge	Yes
Reversible Door	Yes
Filter Details
Air Filter Indicator/reset	No
Fresh Flow Air Filter Included	No
Produce Preserver	No
Water Filter Indicator/reset	No
Water Filter Location	N/A
Freezer Details
Freezer Compartment Type	Standard
Freezer Drawer/basket	1 Full Width Lower Plastic; 1 Full Width Upper Plastic
Freezer Lighting	None
Freezer Number of Shelves	1
Freezer Shelves	1 Glass
General
Cabinet Width (fract)	24
Cabinet Width (metric)	60.96
Depth Closed Excluding Handles (fract)	28 3/8"
Depth Closed Excluding Handles (metric)	72.07
Depth Closed Including Handles (fract)	28 3/8"
Depth Closed Including Handles (metric)	72.07
Depth Excluding Doors (fract)	24
Depth Excluding Doors (metric)	60.96
Depth With Door Open 90 Degree (fract)	49
Depth With Door Open 90 Degree (metric)	124.46
Energy Star® Qualified	ENERGY STAR® Qualified
Height To Top of Cabinet (fract)	60 5/8"
Height To Top of Cabinet (metric)	153.99
Height To Top of Door Hinge (fract)	61 7/16"
Height To Top of Door Hinge (metric)	156.05
Icemaker Details
Icemaker	Optional
Icemaker Kit Part Number	W11424126
Icemaker Location	Freezer
Refrigerator Details
Conventional Shelves	1 Adjustable Full-Width Glass; 1 Fixed Full-Width Glass; 1 Slide-Out Glass
Humidity-controlled Crispers	1 Full-Width
Liner Finish	White Opaque
Non Climate Control Drawers	1 Full Width
Number of Doors	2
Pantry Drawer	Yes
Refrigerator Door Bins	1 Adjustable Full-Width; 1 Fixed Full-Width Gallon
Refrigerator Lighting	LED

Quick Specs

Appearance
Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: Top Freezer
Dimensions
Width: 24.375"
Height: 61.5625"
Depth: 28.375"
Features
Energy Star Rated: Yes
Capacity
Refrigerator Size: 11.6 (cu. ft.)
Fresh Food Capacity: 8.6 (cu. ft.)
Freezer Capacity: 3 (cu. ft.)
Icemaker: No
Dispenser: No
Counter Depth: No
Extras
Sabbath Mode: No
WiFi Connected: No

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.2 out of 5

24% of reviewers recommend this product.

Chuck1235 7/23/2026

I find most of theses features are great except storage is not the greatest also I find the plastic shelves cheapin the product quality
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Worst fridge ever!!!

Pete 9/26/2025

We bought this fridge in 2022 and had multiple issues. Water pooling and the fridge making loud noises. We called a service technician 3 times (after the 1 yr warranty of course) and still no luck fixing the issue. Will never buy another Whirlpool fridge again.
Originally posted on Whirlpool.com

No, I do not recommend this product

The worst refrigerator you can purchare

Maria 8/26/2025

Purchase this refrigerator 14 months ago and has so many issues. Do not buy. Water overflows in the bottom part of the refrigerator and overflows like a waterfall, even all your food gets destroyed.
Originally posted on Whirlpool.com

No, I do not recommend this product

Patricia 3/21/2025

I bought this product 1 1/2 years ago. The refrigerator has broken 3 times. The first two were within the first year. I learned today that the compressor went out. I had the compressor replaced September of 2024. I think a refrigerator such last longer that a year and a half !! Very disappointed. I that I was purchasing from a quality brand.
Originally posted on Whirlpool.com

No, I do not recommend this product

Not good!

Lisa 11/21/2024

This is unbelievable! I am experiencing that same water issue as every other consumer! I have spent more money in maintenance repairs than the actual cost of the refrigerator. I have thrown out so much food because of it. I have tried numerous times to get in touch with customer service but to no avail. Inferior craftsmanship.
Originally posted on Whirlpool.com

No, I do not recommend this product

Awful refrigerator- don™™t buy it.

Hstrix 9/20/2024

I would not ever buy nor recommend this refrigerator again. At 11 months the freezer started to freeze over, water dripped into the refrigerator and then the refrigerator stopped staying cold. That was u see warranty. Two months later the same thing happened. 4 months later it™™s happening again. I™™ve never had a refrigerator do this in the past. It™™s a bad product and the warranty only lasts for a year. Whirlpool doesn™™t help after that. Luckily we got a service plan but with each problem we™™ve had to throw out about $50 of food.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

RUN AWAY

-AEG 9/12/2024

I really thought I was the problem, that maybe it wasnt sitting level, or maybe I needed to clean the door gasket. NOOOOO.... this refrigerator drains a TON of water down the back which ends up underneath the produce drawer, then when you open the produce drawer, all the water "waterfalls" out the bottom, onto the kitchen floor. I sepnt a lot of $ on all brand new SS Whirlpool kitchen appliances, and the stove, dishwasher, and refrigerator HAVE ALL BEEN A HUGE DISSAPOINTMENT. I thought Whirlpool was a reputable brand, but I WILL NEVER BUY FROM THEM AGAIN!
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

Perfect for an ADU kitchen

TerryL 9/3/2024

This is a smaller counter depth fridge that is perfect for our ADU. I generally like Whirlpool appliances, I™™ve had good luck over a long period of time, with multiple pieces. They are basic, well made, and seem to work without problems for a long time. Middle of the road, cost wise. There was a 5 week lead time for delivery time, but that was probably because we ordered through Lowe™™s. Should have ordered through Whirlpool. Expect this to last a long time
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Do Not Purchase

Fidge 7/27/2024

I agree with all of the unsatisfactory comments above. I also bought this refrigerator and it broke down just over a year after buying it new. It was repaired (needed new compressor) and has since broke down again. I also bought the optional icemaker and it seldom worked. These refrigerators have some serious reliability issues and I would not recommend to anyone. I have contacted Whirlpool about the issue and the only offer I received was a 20% discount off of a new one. I do not feel I should have to pay anything. I have invested over $600 for the unit and icemaker and its seldom worked. Very disappointed in the product and the unwillingness of Whirlpool to stand with the customer.
Originally posted on Whirlpool.com

No, I do not recommend this product

Worst product and services by whirpool

Amy Ding 1/5/2024

The refrigerator was never work d. It was broken on the day of delivery! I told the delivery boys that the refrigerator was not cooling when they plugged in. And I was told it might took several hours. On the second day, we have to throw away all foods we brought for holidays. And went to Home Depot and was told that since the product was accepted by me, they had nothing to do with it. We spent Christmas and New Year without refrigerator!!! And still wait to get it repaired
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Do not buy

Amanda 11/21/2023

Broken. The freeze is a snow globe with a full blown snow storm in it and the fridge portion is room temperature.
Originally posted on Whirlpool.com

No, I do not recommend this product

Lemon alert!

Paul 11/19/2023

I outfitted my basement kitchen with a whirlpool Range,Dishwasher and Refrigerator. Initially the fridge worked for a few weeks then broke down. Had it repaired once, it broke down again. The compressor was replaced. Now after almost two years the freezer is not working, the fridge is not keeping cold. It seems that I am not alone with these problems is there a recall on this model that I am not aware of ? If not then there should be.
Originally posted on Whirlpool.com

No, I do not recommend this product

Do not buy

Rachael 11/1/2023

We only had this fridge for 2 years before it broke down. Apparently it is an issue with the heater on the unit that in talking with a local appliance repair guys is a common issue and there is no long term fix. This fridge should be recalled.
Originally posted on Whirlpool.com

No, I do not recommend this product

Whirlpool

Top freezer 7/13/2023

My x fridge that I purchased from Loews.. is not working correctly. Too freezer is not freezing everything has melted. The bottom part threw out all veggies, ant dairy! I don™™t have receipt, warranty expires after one year. Loews isn™™t helping.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

Incentivized Review

Bad

Joehdtc1 12/17/2022

Took it back to store. It would not cool and whirlpool couldn™™t get a tech to come get it
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Frige with freezer

Jacquie 10/21/2022

When I bought this the freezer only worked for 28 days then quit . Guy came to fix it and ran for for a couple weeks and quit again. C wrecked our food 3x™™s freezer works when it wants too! Can™™t trust it to use for food. Refrigerator works great.
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Great features, sleek design!

Lizz 8/29/2022

I just love this fridge! The adjustable shelving in so convenient. The dimensions make it seem small but it™™s really spacious and it has a space for everything! It is silent and so attractive with its sleek design
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Never cooled and smelled terrible.

Leaf 8/19/2022

Appliance store delivered and set up refrigerator without problem. Refrigerator ran but never cooled one degree. There was a terrible smell as well as brown liquid drops under refrigerator.
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

good features and easy to operate.

scorpio 6/29/2022

we purchased this appliance about a month ago, and so far we are very happy we did.
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

I wouldn't know how this works.

Mehh 5/28/2022

I ordered this fridge back in November 2021 and finally received it in April of 2022. The fridge door was "warped" and won't shut properly. I haven't been able to use it yet. Its been over a month since the repair person came and diagnosed the problem and still haven't received a new door yet. I did receive the gasket in the wrong color though but that doesn't do anything for me..
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Doesn't freeze or refrigerate

Dave 5/9/2022

I've had this for model for 5 days and two of the days the freezer and refrigerator have been set to max and frozen food thaws in the freezer and items in the refrigerator are room temp. The temperature in my house is 65 degrees, I don't have that much food in the refrigerator/freezer and I don't open the door more than a couple times a day. All of the components like the compressor and defrost seem to be running as would be expected it just doesn't do the job. Terrible quality, I am livid about this purchase and it seems others are having the same problem. I would not buy this model and would definitely avoid this brand altogether.
Originally posted on Whirlpool.com

No, I do not recommend this product

Refrigerator shortcomings

Jimâs beer fridge 2/17/2022

Refrigerator is nice and mechanically works well. After 3 months I found the tuck shelf glass shelf had shattered. I did not abuse it, just put beer bottles on it laying down.I emailed Whirlpool and they are sending a new shelf. It is of poor design that is because they offer gallon containers for storage in the door. Because of this they designed a glass tuck shelf that slides away when you use gallon containers in the door. The shelf is not supported on all sides so it was bound to flex and shatter when there is weight on it. They would have done better with a plexiglass shelf for here instead of glass. I opted for a smaller refrigerator since it is a secondary fridge used for beer, pop, and extra food. It is in the basement and sees limited use. The depth of the refrigerator is too short. My wire rack that I used to dispense canned pop would not fit since the interior of the fridge is too small. This is also a disadvantage with this unit and makes me not too happy with it. I hope Whirlpool comes through with the new shelf, it hass been ordered and slated to be shipped to me. I ordered this Refrigerator online from Lowe™™s and it took 6 weeks to get. I do like the stainless finish.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

Incentivized Review

Unhappy

Pat21 2/3/2022

Owned this refrigerator only 1 year after waiting 10 weeks for it to arrive. The freezer stopped freezing about 3 days after the1 year warranty expired and am told the problem is in the sealed system or compressor (not covered under warranty) and would cost more to repair than a new refrigerator. I'm very disappointed with Whirlpool - my last Whirlpool lasted 14+ years with no problems. Now I have to wait another 10 to 12 weeks for a functioning refrigerator. I definitely am not happy - what has happened to Whirlpool's quality?
Originally posted on Whirlpool.com

No, I do not recommend this product

Like layout inside

MandM 12/18/2021

I wanted a small refrigerator to hold drinks and desserts for holidays and when grandchildren are over.
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Nice look

AM&V 10/9/2021

Very spacious and nice looking for an apartment size refrigerator.
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Affordable and great space saver

Ryan83 8/20/2021

Our main fridge in the kitchen went out and we were living out of 2 college fridges for about 5 days. We contacted our local appliance store and asked what they had available in about the 10 cubic foot size and they recommended this whirlpool. We replaced our college fridges with this larger sized in the basement until we could get a new one for our kitchen. It was a nice surprise at how much space and the layout of this fridge and how easy it made the next week for us much easier. Very affordable and good sized fridge.
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

Freezer not cold enough

Robin 8/4/2021

The freezer does not keep ice cream frozen not happy
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

2nd Lemon :(

Lu64 6/18/2021

This Unit has already been replaced once during warranty time due to not being able to be repaired after 7 months of purchase.............Whirlpool did replace the unit, now the second one is not working...........fridge will not cool and freezer does not freeze, just cool enough to keep some veggies in :( I have lost 6 days work in total so far within 11 months and problem still not resolved :( Can someone PLEASE help me getting this fixed properly. My space is limited to 24" so not too many choices in units. Any assistance is greatly appreciated.
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Broken within a week

Sherry 5/31/2021

Never cooled well from the start. Menards wouldn™™t take back after 7 days and had to have warranty service on this lemon. Compressor out
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Don™™t buy it!!!! It doesn™™t work doesn™™t chill or

Will ruin your business 5/20/2021

The thing has never worked doesn™™t refrigerate doesnt freeze their 3rd party assistance is not helping
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Sucks service is worse doesn™™t work out of the box

Will ruin your business 5/20/2021

Never worked no assistance they have cheated me out of my money this product isn™™t worth 10 dollars
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

It™™s Junk and service is non existent.

Will ruin your business 5/19/2021

I have purchased 4 of these so called ™refrigerators™ all of them have the same problem none of them cool and none of them freeze. I can™™t tell you how insulting the customer service is don™™t buy them I am 0 for 4 what do you think your odds will be? Unless you think you need 800 dollar with tax paper weights in your kitchen I am tired of COVID as an excuse my lender isn™™t allowing that for me. Why does garbage product and service seem justified by whirlpool. Here is my cell phone number I am happy to provide you answers to any questions related to these con artists who claim to make appliances 7732406546
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Stopped cooling after doors reversed!!

Jim Controls Tech 4/26/2021

I can™™t move into the apartment until a service call determines if the fridge can be fixed or worse case, needs replacement.
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Designer

Tina 4/20/2021

Absolutely the worst product and service. I bought two of these fridges for an office, it hasn't been even 5 months and both of them stopped working. one of them has been hardly used. I've scheduled service 3 times. the first time the technician didn't have equipment to fix it, second time, the technician just showed up plugged in the fridge and left and 3rd time he said he doesn't know know how to fix it. I called whirlpool back but they hasn't scheduled a service for its been 3weeks. My client has bought new fridges. Waste of money and time
Originally posted on Whirlpool.com

No, I do not recommend this product

Love it! Love it! Love it

Jane 4/12/2021

Great frig. I think the 24™size should be promoted more. I swear it offers nearly the same space as my fancy ($3700.) Liebher frig. Less freezer space, but $700 vs $3500 (12 years ago)? Good looking too.
Originally posted on Whirlpool.com

Yes, I recommend this product

Incentivized Review

CRAP

Cyndi B 3/25/2021

This refrigerator broke after 4 months of ownership and we are still waiting after 3 weeks for the " in warranty" repair. What a joke. Come and pick up your crap!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

Incentivized Review

Perfect in every way & perfectly suits my needs.

JCD09 3/18/2021

I needed the following: 24™ wide, fingerprint rÃsistent, reversible doors, at least 60™ tall, flat front-no protruding handles and I insisted on a quality brand. There are about one -two? refrigerators that met my needs. It is not only good looking but it also was at a very attractive price. (My other refrigerator is a Liebher at about 6xmthe price).
Originally posted on Whirlpool.com

Yes, I recommend this product

Customer Provided Photos

Incentivized Review

24-inch Wide Top-Freezer Refrigerator - 11.6 cu. ft.

Worst fridge ever!!!

The worst refrigerator you can purchare

Not good!

Awful refrigerator- don™™t buy it.

RUN AWAY

Perfect for an ADU kitchen

Do Not Purchase

Worst product and services by whirpool

Do not buy

Lemon alert!

Do not buy

Whirlpool

Bad

Frige with freezer

Great features, sleek design!

Never cooled and smelled terrible.

good features and easy to operate.

I wouldn't know how this works.

Doesn't freeze or refrigerate

Refrigerator shortcomings

Unhappy

Like layout inside

Nice look

Affordable and great space saver

Freezer not cold enough

2nd Lemon :(

Broken within a week

Don™™t buy it!!!! It doesn™™t work doesn™™t chill or

Sucks service is worse doesn™™t work out of the box

It™™s Junk and service is non existent.

Stopped cooling after doors reversed!!

Designer

Love it! Love it! Love it

CRAP

Perfect in every way & perfectly suits my needs.

Awful refrigerator- don™™t buy it.

Don™™t buy it!!!! It doesn™™t work doesn™™t chill or

Sucks service is worse doesn™™t work out of the box

It™™s Junk and service is non existent.